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Privacy at YOUwant.Help: Your Data, Your Control
We value your privacy and are committed to transparency. Our visual intelligence service helps you interpret photos while keeping your data secure and respecting your privacy choices.
What Our Privacy Policy Covers
Service Scope
Our privacy policy applies to all users of YOUwant.Help, including free users, paid subscribers, and enterprise customers. It covers how we collect, use, and protect your data when using our website, apps, and related services.
Legal Foundation
We process your data based on four legal grounds: our legal obligations, contractual requirements, legitimate business interests that don't override your rights, and your explicit consent when required by law.
Important Limitations
Our app is not designed for sensitive personal information like health records, SSNs, or ethnicity. We're not configured for HIPAA, GLBA, or similar regulated data. Please avoid uploading such information in your photos or prompts.
By using our Services, you acknowledge these practices along with our Terms of Service and Cookie Notice. If there's a conflict between this policy and a separate contract, the contract prevails.
Information We Collect
Registration & Profile
Basic information including your name, email address, and any optional profile preferences you provide.
Uploaded Content
Photos you submit for analysis, text prompts, and any contextual information you provide with your uploads.
Device & Usage Data
Technical information like IP address, device type, operating system, browser type, app interactions, and timestamps.
Third-Party Connections
If you log in via Google or similar services, we collect the information they share (such as username or profile photo).
First-party cookies and tracking tools help improve functionality and remember your preferences. For full details, see our Cookie Notice.
How We Use Your Information
Service Delivery
We use your data to provide, personalize, and improve our Services, remembering your preferences and history to enhance your experience.
Transactions
Processing payments and managing subscriptions for premium features and enterprise accounts.
Communications
Sending service updates, support responses, and (with permission) promotional information about features you might find valuable.
Security & Compliance
Monitoring and protecting against fraud or abuse while complying with legal requirements and generating anonymized analytics to enhance features.
We design our data usage practices with minimization principles in mind – collecting and using only what's necessary to provide the service you're requesting.
AI Processing & Model Use
When you upload photos or submit prompts, they're analyzed by artificial intelligence models – either our own or through third-party providers like OpenAI or Anthropic.

Your data is sent only as needed to fulfill your specific request and is not used to train the underlying models unless you've explicitly allowed it.
Enterprise accounts have additional privacy options available:
  • Zero Data Retention – where your data is processed and then immediately deleted
  • No Model Training – guaranteeing your data never improves the AI models
We're committed to transparent AI processing that respects user control and consent.
Data Sharing & Third Parties
Service Providers
We share data with essential partners who help deliver our service, including:
  • Hosting providers
  • Analytics services
  • Email delivery systems
  • AI model APIs
  • Payment processors (e.g., Stripe)
Affiliates & Legal Requirements
We may share with:
  • Our affiliates for aligned purposes
  • Government or judicial processes when legally required
  • To enforce our rights or terms
  • During business transactions like mergers
We do not sell your personal data.
If we work with advertising partners, they only receive de-identified, aggregated information that cannot be traced back to you individually. All service providers are contractually obligated to use your data only for providing their specific service.
Your Privacy Rights
At YOUwant.Help, we recognize and support your control over your personal information. Depending on your location, you have specific rights under various privacy regulations, including:
All Users Can:
  • Access or download your data
  • Correct or update your information
  • Delete your account or specific data
  • Opt out of promotional communications
  • Withdraw consent where processing is based on consent
Additional Regional Rights:
  • U.S. users have rights under CCPA/CPRA
  • EU/UK users have GDPR rights including data portability, erasure, restriction of processing, and objection
To submit a request, email us at privacy@YOUwant.Help
We'll respond to all legitimate requests within the timeframes required by applicable law, typically within 30 days.
Security Measures & Data Protection
How We Keep Your Data Safe
We implement industry-standard security measures to protect your personal information:
Encryption
All data transmission uses TLS encryption to prevent unauthorized access during transfer.
Access Controls
Strict internal policies limit who can access your information and for what purposes.
Regular Assessments
We conduct security audits and vulnerability testing to identify and address potential risks.
Vulnerability Program
We maintain a Vulnerability Disclosure Program for responsible reporting of security issues.
Important note: While we strive for maximum security, no system is 100% foolproof. We continuously improve our practices to stay ahead of emerging threats.
International Data & Retention Practices
International Transfers
Your data may be stored or processed in jurisdictions outside your own (primarily in the United States). We implement appropriate safeguards consistent with privacy laws to protect your information when it travels abroad:
  • Standard contractual clauses
  • Data processing agreements
  • Security assessments of vendors
These measures ensure your data receives substantially similar protection regardless of location.
Data Retention
We keep your data only as long as necessary to:
  • Provide the Services you've requested
  • Resolve disputes or enforce agreements
  • Comply with legal obligations
  • Protect against safety or security risks
Enterprise settings may allow for shorter retention periods or complete opt-outs from certain data storage practices.
Children's Privacy
Our Services are not directed at individuals under 18, and we do not knowingly collect data from children. If you believe we have inadvertently collected such data, please contact us so we can remove it immediately.
Policy Updates & Getting Help
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Major updates will be announced via:
  • In-app notifications
  • Email communications
  • Notices on our website
Continued use of our Services after such notifications signals your acceptance of the changes. The "Last Updated" date at the top of the policy indicates when the most recent revisions were made.
Cookie Notice
Our separate Cookie Notice details the types, purposes, and your choices regarding cookies and related technologies. It's available on our website.

Contact Us
For any privacy-related questions or concerns, please reach out to:
We're committed to answering your privacy questions and addressing concerns promptly.